Cancellation Policy

– 48 hour cancellation policy in place. If less then 48 hours notice is given, a charge of 50% of the original booking will be due and must be paid upfront before booking a new appointment. No show: 100% charge incurred and must be paid in full before a new appointment can be booked. Reach out to me if you have any issues with your appointment and I will do my best to help.

– You must have an up to date skin test. If you’ve not seen me in the last 6 months or your new client, you will need a patch test 48hrs before the appointment. If you do not attend your skin test appointment, you will have to reschedule so that you can safely have a new test and you may incur a charge. Without an up to date skin test, I will not be able to offer a chemical service and you may incur a charge for wasted time, see point 1.

– No refunds are given, as I have used my time and products. Contact must be made within 7 days of your appointment if you wish to have any amendments, at my discretion. Your happiness is paramount to me and I will always help if needs be.